Where AI helps
- Support: Asha, our AI assistant, answers questions about orders, selling and safety.
- Safety: AI tools help screen videos, listings and messages for content that breaks our rules.
- Listing quality: AI may suggest better titles, categories or translations.
Our promises
- Every AI assistant is labelled as AI and never pretends to be a person.
- We never create fake users, sellers, reviews or activity.
- A human makes the final call on refunds, account bans and legal matters.
- You can ask for a human review of any decision by emailing support@chutiye.com.