Help centre

Asha

AI assistant

Hi, I'm Asha, an AI assistant for Chutiye. I'm not a person. I will answer questions about orders, selling and safety in English and Hindi, and pass anything about money, safety or legal matters to a human.

Live AI chat opens at launch. Until then, email support@chutiye.com.

How does buying work right now?
Tap "Request to buy" on a listing. The seller gets your request in chat, and you agree payment and delivery together. Secure on-site checkout is coming soon.
How do I stay safe?
Keep chats on the platform. Never pay by gift card, wire transfer or crypto, and never share card numbers or one-time codes. Report anything suspicious from the listing or shop page.
What can't be sold?
Weapons, drugs, alcohol, tobacco and vapes, medicines, counterfeits, adult products, wildlife products and anything illegal in the buyer's or seller's country. See the Prohibited Items Policy for the full list.
How are listings checked?
Every new or edited listing is screened automatically and approved by our review team before it goes live. A human makes the final call on removals, bans and legal matters.
Which countries are open?
United States, Canada, United Kingdom, United Arab Emirates, Singapore and Australia. More countries will follow.
How do I delete my account or download my data?
Email support@chutiye.com from your account email and we will handle it within 30 days, as privacy laws require.

Read more: How we use AI · Prohibited Items